dataSMC
01Services

Monitoring & response

See what changes. Know what to do next.

Systems rarely fail without warning, and attacks rarely arrive without a sign. We bring the health of your systems and the unusual activity around them into one view, and set out in advance who does what when something happens — so the response is a plan, not an improvisation.

  1. SignalsEvery system
  2. DetectSomething unusual
  3. Investigate
  4. ContainNamed owner
  5. RecoverIn the agreed order
From the first sign to back to normal.Signals from every system meet in one view. The one that matters is caught, looked into, contained, and the systems come back in the order agreed beforehand.

01.1Without it

What usually goes wrong.

  • Too many alerts, no signal.Every tool raises warnings; the one that matters is buried under the ones that don’t.
  • Nobody knows who is on call.When something breaks at night or at the weekend, the first hour goes on finding the right person.
  • Recovery has never been tried.The plan exists on paper. Nobody knows how long it really takes, or whether it works.

01.2What it covers

Four parts of one job.

  • Operational visibilityThe health of the systems the business depends on, in one view.
  • DetectionUnusual activity spotted early, and told apart from the ordinary.
  • Incident responseA clear path from detection to containment, with named owners.
  • RecoverySystems and data brought back in a known order, in a known time.

Works with what you already run

  • Microsoft Sentinel and Defender
  • CrowdStrike
  • SentinelOne
  • Datadog
  • Zabbix

Where it hands over

01.3How it runs

Four steps, then it keeps running.

Scoped and priced before it starts: a fixed fee for the first phase, then a monthly fee for what carries on. Stop after the first phase and you keep everything.

  1. 01Watch what mattersThe systems and signals that would stop the business, gathered in one place.
  2. 02Tune until it is quietAlerts filtered and ranked until each one means something and names an owner.
  3. 03Write the playbookFor the likely bad days: who is told, who decides, what is contained first.
  4. 04Rehearse itExercises on a calendar, so the first real incident isn’t the first time anyone runs the plan.

After the first phaseTypically 4–8 weeks

  • One view of the systems and signals that matter.
  • Alerts ranked, each with an owner.
  • Playbooks for the likely bad days.
  • A first exercise, run with your team.

Then, every month

  • Signals watched in the hours you agree, with agreed response times.
  • Tuning as your systems change, so the view stays quiet.
  • Exercises on a calendar, and a written account after every incident.

What we need from you

  • Access to the logs and tools you already run.
  • Names for the playbook: who is told, who decides.
  • The hours and response times the business needs.

01.4What you get

What is different afterwards.

  • Signals, not noise.Fewer alerts, each one worth acting on.
  • A response plan with names on it.Everyone knows their part before they need it.
  • Recovery you’ve already practised.You know how long it takes, because you have done it.

01.5Where it matters most

Where it carries the most weight.

A case · LogisticsEvery device on the floor, accounted for.One inventory, kept true automatically.A field note · 24 Sept 2026The first hour of an incident decides the next month.4 min read

01.6Straight answers

What people ask about it.